Utility Management Group

How does Contract Management Work?

Public entities -- cities, special districts, and others -- can choose to have all or part of their utilities or public works departments managed by an independent organization. Through standard procurement procedures and negotiations with a successful bidder, the public entity enters into a management contract with a private firm to perform the scope of services the city or district has decided upon. Please email us with any questions.

Utility Services

Operation & Maintenance Utilities:

- Water Plants
- Storm Water
- Natural Gas Distribution
- Distribution Lines
- Wastewater Plants
- Collection Lines

Public Works:

- Street Repairs
- Garbage Collection
- Parks Maintenance

Additional Expertise/Services:

- Utility Constructions
- Leak Detection
- Septic Service
- Sewer TV
- Flow Monitoring
- System Inspections

Details

Garbage Collection

Building

Details

Gas Service

Building

Details

Leak Detection

Building

About Us

Our company is your best source for professional, value driven low cost public utility management.

Established in 2005, we have decades of collective and comprehensive knowledge and experience in large water distribution, wastewater collection, and plant operations. Meaning that we are able to provide the most value and innovation per dollar spent. Currently UMG provides contracted operations for:

Mountain Water District
One of the largest rural water systems in Kentucky, MWD has over 17,000 water customers, 1900 sewer customers, 870 miles of water mains, 135 storage tanks, 19 sewer lift stations, and 3 treatment plants distributing more than 29,000,000,000 gallons annually.

City of Pikeville
In addition to managing water and sewage services, UMG collects the garbage, maintains the streets and sidewalks, manages a natural gas system, and oversees city parks, pools, and landscaping operations.

Services:
In addition to routine utility management services, UMG has a separate construction division that, to date, has worked on 45 water line and 3 wastewater projects--building infrastructure in previously un-served areas.

UMG has a state of the art sewer camera system to identify infiltration and line blockages.

UMG provides Sewage Pumping and Leak Detection Services

Frequently Asked Questions

Please contact us if you have any other questions.

My water is brown (or cloudy, or smells bad, or tastes funny). What's wrong with it?

Contact your local water district (see our Links below). Laboratory personnel will collect a water sample for analysis.

How do I report a water main break? A sewer overflow?

Between 8:00 AM and 4:30 PM, contact your local water district to report a broken water main or overflowing sewer. If you want to report a water main break or sewer overflow after 4:30 PM, call the after-hours emergency number provided by your water district.

Why is my water bill this much?

For all questions about your water bill, contact your local water district.

Why doesn't my water come on?

If your water bill is current, there may be utility work in your area that required cutting off water for a period of time. Contact your local water district the to see if there is utility work in your area.

Utility Management Group